Privacy Policy

Last updated: August 19, 2026

This Privacy Policy describes how Spain Revealed SL collects, uses, and protects your personal data when you interact with us, whether through our website www dot spainrevealed dot com, our courses and digital products, or any other means. If you have any questions please contact us at hello at spainrevealed dot com.

1. Information About Us

Commercial name: Spain Revealed
Vendor name: Spain Revealed SL
CIF: B72994320
Business address: Calle Hermosilla 48, 1 Dcha, 28001, Madrid, Spain
Business activity: Online courses, digital content, and referral services connecting our audience with vetted professional service providers in Spain
Telephone: +34 910 82 10 72
Email: hello at spainrevealed dot com

2. Data Processing Purposes

We collect and process personal data for the following purposes:

To manage the provision of products or services purchased, including payment processing and related operations.
To provide information requested by you.
To connect you with referral partners from our vetted network where requested.
To analyze user behavior on the website in order to improve our services.
To send commercial communications where you have opted in to receive them.
To fulfill legal obligations, including tax and fiscal obligations.
To create and publish content including case studies, video interviews, and testimonials featuring customers and community members who have agreed to participate.

3. Lawful Basis for Processing Information

We process personal data on the following lawful bases as defined in Art. 6 of the GDPR:

Consent — where you have given clear consent to process your data for a specific purpose, such as receiving commercial communications.
Performance of a contract — where processing is necessary to fulfill a purchase or service you have requested.
Legitimate interests — where processing is necessary for our legitimate business interests, including providing customer service, connecting you with referral partners, analyzing website use, and protecting our legal rights.
Legal obligation — where we are required by law to process your data, including for tax and fiscal compliance.

4. Categories of Personal Data

The data collected and processed, depending on the purpose, is the following:

Identity and contact data: name, email address, telephone number, location data including country and zip code.
Usage data: IP address, browser type and version, pages visited, time and date of visits, and other diagnostic data collected automatically when you use our website.
Transaction data: purchase history, payment method details, and billing information.
Course and content data: course enrollment, progress, and participation data, including information voluntarily provided by course participants to help us understand their relocation goals and enhance their experience.
Communications data: messages, enquiries, and other content you send us directly by email or through our website forms.
Marketing preferences: your preferences for receiving communications from us.
Referral enquiry data: information submitted through referral partner request forms, including any details you provide in open-ended fields.
Content contribution data: video, audio, and personal stories voluntarily provided by customers and community members for the following purposes:
- Public case studies published on Spain Revealed SL's YouTube channel and other public platforms
- Internal case studies accessible exclusively to Move to Spain Masterclass participants and alumni
- Video testimonials featured on our public website
This data is collected with the knowledge and agreement of the individual and used solely for the agreed content purpose. Individuals may request removal of their content at any time by contacting hello at spainrevealed dot com.

5. Transfer and Sharing of Data

We work with trusted third party service providers to operate our business. These providers process personal data on our behalf or alongside us, and are selected for their compliance with applicable data protection standards. We do not sell or rent your personal data to any third party.

Some of our service providers are located outside the European Economic Area (EEA). Where this is the case, we select providers who have committed to appropriate data protection standards, such as standard contractual clauses or participation in adequacy frameworks. You can find further information about each provider's data protection practices by following the links below. Locations listed are accurate to the best of our knowledge and subject to change — please refer to each provider's privacy policy for current information.

Payment services

ThriveCart — checkout platform and tax calculations. Located in the US. Privacy Policy.
Stripe — primary payment processor. Located in the US and Ireland. Privacy Policy.

Depending on your location and device, additional payment methods may be offered at checkout through Stripe or ThriveCart, including but not limited to PayPal, Apple Pay, Google Pay, and Amazon Pay. Each payment provider operates under their own privacy policy and data protection terms.

Course platform and email

Kajabi — course hosting, content delivery, and associated email communications. Located in the US. Privacy Policy.

Email marketing

Kit (formerly ConvertKit) — email marketing platform. Located in the US. Privacy Policy.

Automation

Zapier — workflow automation, including routing of referral enquiry data. Located in the US. Privacy Policy.
Make — workflow automation. Located in the EU. Privacy Policy.
ManyChat — automated messaging via Instagram and Facebook Messenger, processing user data from those platforms. Located in the US. Privacy Policy.

Webinars

Zoom — live webinar and video session delivery. Located in the US. Privacy Policy.

Recording and transcription

Riverside — video and audio recording and transcription of customer and partner interviews. Located in the US. Privacy Policy.

Video hosting

Vimeo — video hosting and content embedded on public landing pages. Located in the US. Privacy Policy.

Social media and video publishing

YouTube (Google) — video publishing platform for public case studies and content, and videos embedded on our website. Located in the US. Privacy Policy.

Personalized communications

Bonjoro — personalized video messages to course enrollees. Located in Australia. Privacy Policy.

Reviews and testimonials

Senja — testimonial collection and display, including aggregation of reviews from third party platforms including Trustpilot and Google. Privacy Policy.
Trustpilot — review collection and display. Located in Denmark and the US. Privacy Policy.
VideoAsk — interactive video testimonial collection on public landing pages. Located in the US. Privacy Policy.

Analytics

Google Analytics — website analytics. Located in the US. Privacy Policy.
Segmetrics — marketing attribution and analytics platform, tracking website behavior and integrating with our email marketing and payment platforms to measure marketing performance. Located in the US. Privacy Policy.

Surveys and feedback

Tally — online survey and form tool used for customer satisfaction and feedback surveys. Located in Belgium. Privacy Policy.
Scoreapp — quiz and assessment platform used for audience surveys and quizzes that may recommend third party products or services. Located in the UK. Privacy Policy.

Link management

Rebrandly — URL shortening and link management. Located in the US and Ireland. Privacy Policy.

AI tools

Anthropic (Claude) — AI assistant used for internal business operations, analysis, and content tasks, which may involve processing customer data as part of those workflows. Located in the US. Privacy Policy.
OpenAI (ChatGPT) — AI assistant used for internal business operations, analysis, and content tasks, which may involve processing customer data as part of those workflows. Located in the US. Privacy Policy.

Accounting

Quipu — accounting and invoicing software. Located in Spain. Privacy Policy.

Infrastructure and security

Cloudflare — website hosting, security, and performance for www dot spainrevealed dot com. Located in the US. Privacy Policy.
Webempresa — web hosting for movetospainmasterclass dot com. Located in Spain. Privacy Policy.
Google Workspace — full suite of productivity and communication tools including email, document storage, calendar, video conferencing, and forms. Located in the US. Privacy Policy.
Asana — project and task management, which may incidentally include customer names and contact details. Located in the US. Privacy Policy.

Cookie consent management

CookieScript — cookie consent management. Located in Lithuania. Privacy Policy.

We may also use additional third party tools for automation, marketing, analytics, and operational purposes. Where such tools process personal data, we ensure appropriate data protection agreements are in place. Our list of service providers is reviewed periodically and updated as our tools change.

6. Referral Partners

Where you submit a referral enquiry form or webinar registration on our website, or contact us directly requesting a recommendation, your data will be shared with the relevant partner from our vetted referral network. For full details of how we share data with our referral partners and presenting experts, including your rights in relation to that data sharing, please see our Data Protection Policy.

7. Data Storage Period

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and in accordance with applicable legal obligations. In general:

Referral and webinar enquiry data — retained for 5 years from the date of collection, or until you withdraw consent, whichever is sooner.
Course and transaction data — retained for as long as your account is active and for a reasonable period thereafter to fulfill any ongoing obligations.
Personal data forming part of accounting, invoicing, or commercial records — retained for as long as required to comply with applicable accounting, tax, and commercial obligations under Spanish law.
Marketing data — retained until you withdraw consent or unsubscribe.
Other data — retained for 5 years unless you exercise your right to erasure, restriction, or objection.

Content published on third party platforms such as YouTube or testimonial tools is subject to those platforms' own retention policies. Internal copies of content contribution materials are retained for as long as operationally necessary. Individuals may request removal of their content from Spain Revealed SL's platforms at any time by contacting hello at spainrevealed dot com.

8. Withdrawal of Consent

Where we process your personal data on the basis of consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To withdraw your consent, please contact us at hello at spainrevealed dot com.

9. Your Rights

You have the following rights in relation to your personal data:

Right of Access (Art. 15 GDPR) — to obtain confirmation of whether we process your personal data and to request a copy.
Right to Rectification (Art. 16 GDPR) — to request correction of inaccurate or incomplete data.
Right to Erasure (Art. 17 GDPR) — to request deletion of your data in certain circumstances.
Right to Restriction of Processing (Art. 18 GDPR) — to request that we limit how we use your data in certain circumstances.
Right to Data Portability (Art. 20 GDPR) — to receive your data in a structured, machine-readable format and transfer it to another controller in certain circumstances.
Right to Object (Art. 21 GDPR) — to object to processing based on legitimate interest or for direct marketing purposes.

To exercise any of these rights, please contact us at hello at spainrevealed dot com. We will respond within one month.

10. Complaints to the Regulatory Authority

You have the right to lodge a complaint with the Spanish Data Protection Authority, the Agencia Española de Protección de Datos (AEPD), if you believe your data protection rights have been violated. Further information is available at www.aepd.es.

11. Why Personal Data is Required

Certain personal data marked as required on our forms is necessary to fulfill your request. If this information is not provided, we may be unable to process your request. Where processing is based on consent, you may withdraw that consent at any time as described in Section 8.

12. Automated Decision-Making and Profiling

We do not carry out automated decision-making or profiling that produces legal or similarly significant effects on individuals.

13. Children

Our services are primarily directed at adults. Where personal data relating to a minor is submitted by a parent or guardian, we rely on that submission as confirmation of their consent. We do not use personal data relating to minors for any purpose beyond that for which it was collected.

If you believe a minor's personal data has been provided without appropriate consent, please contact us at hello at spainrevealed dot com.

14. Third Party Links

Our website and course content may contain links to third party websites and services. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing any personal data. We have no control over and assume no responsibility for the content or practices of any third party sites or services.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The date of the most recent update is shown at the top of this page. We encourage you to review this Privacy Policy periodically.

16. Contact Us

For any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Email: hello at spainrevealed dot com
Post: Spain Revealed SL, Calle Hermosilla 48, 1 Dcha, 28001, Madrid, Spain

Terms & Conditions

Last updated: August 19, 2026

The following Terms and Conditions apply to the purchase or acquisition of any products or services via the website www dot spainrevealed dot com. By purchasing any product or service offered on this website and accepting these Terms and Conditions, you agree to be bound by these terms, as well as the website Privacy Policy and Cookies Policy. Please read these Terms carefully before use and if you have any related questions please contact us at hello at spainrevealed dot com.

You may copy, download or print these Terms for your own use.

1. Our Products

This website offers digital products and services focused on helping English-speaking people who are planning to move to or visit Spain. Products and services currently available include:

Digital guides in PDF format, available for immediate download following purchase.
Free downloadable resources available in exchange for your contact details.
Online courses delivered through video and online classes via the Kajabi platform, accessible with a private username and password.
Referral services connecting our audience with vetted professional service providers in Spain.
Quizzes and assessments that may recommend third party products or services from which Spain Revealed SL may earn an affiliate commission.

Some products and content on this website may contain links or referrals to third party products and services. Spain Revealed SL may receive a referral fee or affiliate commission in connection with these. This does not affect the price you pay, and referral fees never influence which providers we choose to work with.

2. Information About Us

You can purchase our products and services on this website. After selecting the product or service, the website will display information about the product and its price where available. To proceed with the purchase you will be directed to our checkout platform where you will be asked to provide your details and payment information. After agreeing to our Terms and Conditions and completing your purchase, you will receive a confirmation email and access to the purchased product.

If you detect any errors regarding your details after purchase, please contact us at hello at spainrevealed dot com.

3. Prices

Prices for products offered on this website are displayed on the relevant product page where available and confirmed at the point of purchase in our checkout platform.

Prices are shown in US dollars (USD). Where applicable, VAT or other taxes may be added at checkout based on your location. Tax calculations are handled by our checkout platform ThriveCart.

Product prices may change at any time without affecting orders that have already been confirmed. Any obvious or evident error in product pricing will be immediately notified to the buyer, and Spain Revealed SL may, at its discretion, cancel the order with notification.

4. Cancellations and Returns

All products offered on this website are digital content or include digital and live components. As such, the statutory 14-day cooling-off period does not apply under EU consumer law.

Specifically:

Madrid Revealed digital guide: available for immediate download upon purchase.
First Steps to Spain online course: available for immediate access upon purchase.
Move to Spain Masterclass: a blended programme combining digital course content released on a drip schedule and live sessions. Module 0 is available immediately upon purchase.

Despite the above, Spain Revealed SL offers the following money-back guarantees:

Madrid Revealed digital guide: 30-day money-back guarantee.
First Steps to Spain online course: 30-day money-back guarantee.
Move to Spain Masterclass: 14-day money-back guarantee.

To request a refund under any of the above guarantees, please contact us at hello at spainrevealed dot com within the applicable period. We may reach out to ask for feedback to help us improve, but this does not affect your refund. Refunds will be processed through the original payment method.

Spain Revealed SL reserves the right to update these guarantee terms. The guarantee applicable to your purchase is the one in effect at the time of purchase.

5. Payments and Delivery

Purchases are processed through our checkout platform ThriveCart. Payment methods available at checkout may include credit and debit cards, PayPal, Apple Pay, and other methods depending on your location and device. All payments are processed securely through our payment processors.

Upon successful purchase you will receive a confirmation email containing proof of purchase and access instructions. In most cases this will arrive immediately or within a few minutes of purchase.

The buyer is responsible for providing accurate purchase and contact information. Spain Revealed SL cannot be held responsible for non-delivery resulting from incorrect information provided at checkout.

6. Languages

Purchase of the products offered on this website will be exclusively in English.

7. Customer Service

For any questions or issues regarding your purchase, access to products, or any other matter, please contact us at hello at spainrevealed dot com. We will respond as soon as possible.

8. Duration of Contract

The contract between Spain Revealed SL and the buyer is completed upon successful delivery of the purchased product or access to the purchased service.

Where lifetime access is granted, including First Steps to Spain and the Move to Spain Masterclass, this refers to the lifetime of the product as maintained by Spain Revealed SL. Spain Revealed SL reserves the right to retire or substantially update any product with reasonable notice to existing customers.

9. Website Disclaimer

The content and products offered on this website have been prepared from the knowledge and experience of Spain Revealed SL and its contributors for informational purposes only. While we make every effort to ensure accuracy and keep content up to date, the information may contain inaccuracies or errors, or may become outdated due to changes in Spanish law, regulation, or practice.

Nothing on this website or in any of our products should be construed as legal, financial, tax, immigration, or any other form of professional advice. We strongly recommend seeking qualified professional advice for your specific circumstances.

Spain Revealed SL is not liable for any losses or damages arising from the use of information contained in our products or website. You are responsible for how you use the information provided.

This website contains links to third party websites and services over which Spain Revealed SL has no control. We are not liable for any loss or damages arising from their use. Use of third party sites is subject to their own terms and conditions.

10. Intellectual and Industrial Property

All intellectual and industrial property rights in the products, services, and content offered on this website belong exclusively to Spain Revealed SL or to third parties who have authorized their use. You may not copy, reproduce, distribute, resend, reuse, publish, display, modify, create derivative works, or make any other use of this content, by any means or procedure, without the express written authorization of Spain Revealed SL.

Where you voluntarily contribute content to Spain Revealed SL, including testimonials, case studies, or other personal stories; you grant Spain Revealed SL a non-exclusive license to use that content for the agreed purpose. You retain ownership of your own content and may request its removal at any time by contacting hello at spainrevealed dot com.

11. Consumer Dispute Resolution

In accordance with EU consumer law, Spain Revealed SL provides the following link to the Consumer Redress in the EU portal, which provides information on consumer dispute resolution: Consumer Redress in the EU. A list of consumer dispute resolution entities in EU member states is available here. For disputes or complaints, you may also contact us directly at hello at spainrevealed dot com.

12. Applicable Law and Jurisdiction

These Terms and Conditions are governed by Spanish legislation, including but not limited to:

Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico en España (LSSICE)
Real Decreto Legislativo 1/2007, de 16 de noviembre, por el que se aprueba el texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios y otras leyes complementarias
Ley 7/1998, de 13 de abril, sobre Condiciones Generales de la Contratación
Ley 7/1996, de 15 de enero, de Ordenación del Comercio Minorista

For contracts with consumers, disputes shall be subject to the jurisdiction of the courts of the consumer's place of residence. Spain Revealed SL reserves the right to bring proceedings in the courts of the consumer's place of residence.